XM Awarded for Best Customer Service

10 October, 2018

We are proud to announce that the readers of Shares Magazine have voted XM as the broker with the Best Customer Service this year.

The official ceremony of Shares Magazine’s widely recognized 2018 UK Forex Awards took place at The Steel Yard in London, UK, on 26th September, where XM won the Best Forex Customer Service award for its highest professional standards of serving customers.

”We are pleased and humbled to have been awarded by Shares Magazine,” Chris A. Zacharia, Marketing Director of XM Group commented. “From the very beginning, XM has followed strong customer engagement standards to approach clients’ investment needs with openness to a wide spectrum of cultures. The prestigious accolade received from Shares Magazine reflects the unbiassed opinion of the general public who placed their votes for XM. This does not only justify our ongoing efforts to stay loyal to our clients but it also reinforces our commitment to serve them with professionalism, communicate in a personalized manner, and do our utmost to foster they investment goals. It is our conviction that in today’s global environment the products we offer must go hand in hand with reaching out to every client of ours and ensuring positive customer experience with not simply meeting but even exceeding their expectations on an ongoing basis”.

Shares Magazine is a leading British online financial magazine that offers covers all areas of investing, including news about the United Kingdom and the global stock markets, investing techniques, asset management techniques, and market analysis. The aim of the magazine’s Shares Awards is to recognize the best performing broker firms for the high quality of services and products they provide in the retail investment sector.


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